Privacy Policy

BITEX HOLDINGS LLC and its group companies (hereinafter "the Company") recognise the importance of our customers’ personal information and endeavour to protect it.

1. Information We Collect

Through our enquiry form and similar channels, we collect your company name, name, e-mail address, telephone number and the content of your enquiry.

2. Purposes of Use

• Responding and replying to enquiries
• Providing information regarding the Company’s services
• Communications regarding recruitment screening (in the case of enquiries relating to recruitment)
• Statistical analysis for the improvement of our services

3. Provision to Third Parties

Except where required by laws and regulations, we will not provide personal information to any third party without the consent of the individual concerned. However, where we outsource part of our operations, we will provide personal information to the contractor to the extent necessary and require appropriate management thereof.

4. Transfers Outside the Country

The Company has its headquarters in the United Arab Emirates and has group companies in Japan, China, Singapore and the United Kingdom. In the course of responding to enquiries, personal information may be transferred to these countries and regions.

5. Security Management

We take the necessary and appropriate security control measures to prevent unauthorised access to, loss of, alteration of and leakage of personal information.

6. Requests for Disclosure, Correction or Deletion

If you wish to request the disclosure, correction, suspension of use or deletion of your own personal information, please contact the desk below.

7. Contact Desk

BITEX HOLDINGS LLC Personal Information Protection Officer
E-mail: info@bitex-co.com
Tel: 050-1720-4462 (Hours: weekdays 10:00–20:00)

Date of establishment: 19 August 2026